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How It Works |
Dog Sitter Louisville, KY

Meet & Greet

small (4B)Welcome Pet Parents!

We want to be a good match for you and your pets. We love your business, but if we are not the right fit, we will gladly give referrals.
Your pet’s well being and appropriate care regimen is of the utmost importance to us.

Items to have ready for our Meet & Greet visit:

1)  We answer and clarify any questions about the Client Contract you agree to, before you set-up your PetSitClick profile.
Preview Contract Here.

2) We verify all Vet Information, for our Vet Release. Along with other pertinent information, such as: emergency contact info/ pet insurance ID/ etc….

3) We obtain 2 Keys, per our Lock Box & Key Handling Agreement.
We set-up our lock box, with one of the keys provided, on the entry door we are designated to use.
*Please see our Lock Box & Key Handling Agreement page, for exemptions to this system.
*WE ask for 2 copies, so that one may be stored for our emergency action plan.

4) Be ready to answer a few questions about general pet related items.

playful kitty (4B)5) Payment. We like to make it easy. Stripe is the payment software, encrypted into our system. You simply add the credit card you want to use, in your profile. Simple. Safe. Secure. 
*We no longer accept checks and we only accept cash as gratuity, not for services rendered. Sorry for any inconvenience and thank you for understanding.

6) We make sure all info is updated on the PetSitClick Profile.

Hit the ‘New Clients Start Here’ Button below, to get started!



Minimum Visits

cat & bird (4C)*This policy is only applicable to the standard regimen of care, for vacation services.

Each critter has a different regimen, and requires a varying amount of care. With that in mind, we created a standard “minimum” amount of visits, so we may properly tend to our client’s critters. 

On the bottom, of each Critter Care page, you may find the standard “minimum visits”, but for quick reference, they are as follows:


BIRDS: Once Every Other Day

CATS: Once Every Other Day

DOGS: 3 Visits Daily (Scheduled Overnights are considered as 2 visits)

lizard & gerbil (4C)Puppy Care: 3 Visits Daily

Senior BIRDS: Once Daily

Senior CATS: Once Daily

Senior DOGS: 3 Visits Daily

Fish: Once Every Other Day

Ferrets: Once Daily

Reptiles: Once Daily (Some Require Twice Daily, Others Require Less)

Rodents & Tiny Critters: Every Other Day


New Clients


Click the button below, to be directed to our New Customer Portal.

Agree to the terms of our Client Contract, with your initials, when you setup your PetSitClick profile.

Complete your PetSitClick Profile.
*Before a Meet & Greet can be scheduled, the following fields must be completed:  -Contact information  -Pet Profile(s)  -Credit Card Info

We will give you a call within the next few days,
to set up our Meet & Greet Visit!

Is time of the essence? Call us now! 502.337.8400



When you click the button above, you will be directed to Pet Sit Click!
~This online profile allows us to better serve our clients.
~Keep all your pet info up-to-date, and schedule services from the comfort of your own desktop or portable smart device!
~Customers have instant access to paperless invoicing/billing.
~Have peace of mind, with our GPS check-in/check-out device, completed by our sitters when they complete requested service visits.
~If you experience any trouble logging in or have questions, please call 502.337.8400.

RX / Medications



Our sitters are Animal CPR & Pet First Aid Certified, Insured & Bonded and Devoted to providing any and all your pet critters, with the care they need & deserve!

Rx Bottle (3G)
Just because your critter has special needs or specific medication instructions, doesn’t mean it should cost more. Medicine is expensive enough!


Click Here to Learn More

Derby Discounts


15% OFF All Services for Clients who are:

  • Part of a Pet Rescue or Non-Profit
  • Pet Foster Parents
  • Clients experiencing a hospital stay or medical leave

Click Here to Learn More

Holiday Surcharges

There is a $10 Surcharge for Every service booked on these National & Local Holidays.

Click here for a list of all Holidays that Derby City Critter Sitters Observes.