Returning Clients: Please click here to schedule services.

New Clients


Click the button below, to be directed to our New Customer Portal.

Agree to the terms, with your initials, when you complete the form.

Login and complete your profile.

Is time of the essence? Call us now! 502-337-8400

You can login & request a date and time for your Zoom Meet & Greet!

Before a Meet & Greet can be confirmed, these profile fields must be completed:
-Contact information
-Pet Profile(s)
-Credit Card Info

Planning a trip and want to know what service your critter kids need?
Click the button below to view our service rates. 


New Clients Start Here
View Rates

When you click start above, you will be directed to Precise Petcare. 
~This online profile allows us to better serve you.
~Make service requests.
~Schedule services from the comfort of your own desktop or portable smart device with our new app!
~Download the Precise Petcare app after you create your login above.
~Easily update pet and contact info.
~Instant access to paperless invoicing/billing. Traveling for work? Our invoice is a tax deduction.
~Have peace of mind, when you view completed services with notes, pictures and GPS check in times.
*If you experience any trouble logging in or have questions, please call 502-337-8400

Meet & Greet

small (4B)Welcome Pet Parents!

We want to be a good match for you and your pets. We love your business, but if we are not the right fit, we will gladly give referrals.  Your pet’s well being and appropriate care regimen is of the utmost importance to us.

Once you create your Precise Petcare Profile we will send you our Welcome Email.
Along with our Contract & Vet Release for you to e-sign.

View Contract Here.

Request your Meet & Greet. Pick a date & time that works best for you.

We now provide this service via Zoom!

Our ZOOM Meet & Greet:

1) We go over any questions or concerns you may have.

2) We verify Veterinarian Information. Along with other pertinent information, such as: emergency contact info/ pet insurance ID/ etc.

3) We go over general pet related items (feeding time/treat time/potty places/etc.) and other house related items.

4) We make sure all remaining info is updated on the Precise Petcare Profile.

5) We obtain 2 Keys, per our Lock Box & Key Handling Agreement. 
Vivian or one of our sitters, come out to pick up the keys after the meet & greet.
We set-up our lock box, with one of the keys provided, on the entry door we are designated to use.
playful kitty (4B)*WE ask for 2 copies, so that one may be stored for our emergency action plan.
*Please see our Lock Box & Key Handling Agreement page, for exemptions to this system.

6) Payment. We like to make it easy. Stripe is the payment software, encrypted into our system.
You simply add the credit card into your profile and you’re done. Simple. Safe. Secure. 
We debit the invoice for our Meet & Greet to make sure all is setup and there are no issues.
*We no longer accept checks and we only accept cash as gratuity, not for services rendered.
Sorry for any inconvenience and thank you for understanding.